Terms of Service

Last updated: May 2026

1. Agreement to Terms

By engaging the services of Lex i Lift Dyslexia Therapy, LLC (“the Practice”), you agree to the following terms and conditions. These terms apply to all therapy services, consultations, summer camps, and any other programs offered by the Practice.

2. Services

Lex i Lift Dyslexia Therapy, LLC provides structured literacy therapy, dyslexia intervention, and related educational services for students with dyslexia and related learning differences. All services are delivered by a Certified Academic Language Therapist (CALT) and Licensed Dyslexia Therapist (LDT).

The Practice does not provide medical diagnoses. A formal evaluation from a licensed diagnostician is required before therapy services begin. The Practice can assist families in locating qualified evaluators in the DFW area.

3. Session Frequency

For meaningful neurological progress, a minimum of three sessions per week is strongly recommended. Families who are unable to commit to this frequency will be advised accordingly. The Practice reserves the right to pause or discontinue services if session frequency falls below therapeutic minimums consistently.

4. Cancellation Policy

• 48-hour notice required for all cancellations or rescheduling
• Cancellations with less than 48 hours notice are charged in full
• Illness with less than 2 hours notice is charged at 50% of the session rate
• Sessions are not held on school holidays unless otherwise arranged in advance
• Three or more consecutive no-shows without notice may result in termination of services

5. Payment

Payment is due at the time of service unless a payment plan has been agreed upon in writing. The Practice accepts payment via credit/debit card and other methods as communicated at intake. Returned payments are subject to a processing fee.

Lex i Lift Dyslexia Therapy, LLC does not currently accept insurance. Families may request a superbill for potential reimbursement through their insurance provider or FSA/HSA accounts.

6. Summer Camp

Summer camp enrollment is confirmed upon receipt of a completed registration form and a 50% deposit of the total tuition. The remaining balance is due on or before the first day of camp. Cancellations made more than 14 days before the start of camp will receive a full refund of the deposit. Cancellations within 14 days of the start date are non-refundable.

7. Confidentiality

All client information is kept strictly confidential in accordance with HIPAA regulations and applicable Texas law. Please review our HIPAA Notice and Privacy Policy for full details.

8. Parent/Guardian Responsibilities

• Provide accurate and complete information at intake and update the Practice of any changes
• Ensure students arrive on time and prepared for sessions
• Support at-home practice as recommended by the therapist
• Communicate openly with the Practice regarding concerns or changes in the student’s progress

9. Limitation of Liability

Lex i Lift Dyslexia Therapy, LLC is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability is limited to the amount paid for the specific services in question.

10. Governing Law

These Terms of Service are governed by the laws of the State of Texas. Any disputes arising from these terms shall be resolved in the appropriate courts of Dallas County, Texas.

11. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Continued use of our services after changes constitutes acceptance of the updated terms.